The FBI’s Internet Crime Complaint Center (IC3) published findings from its annual Internet Crime Report on April 6, which revealed that artificial intelligence (AI) scams and other cyber-enabled crimes cost Americans nearly $21 billion in losses throughout 2025.
Within the report, the IC3 detailed how it received 1,008,597 total complaints in 2025, an increase from 859,532 in 2024. Phishing/spoofing, extortion and investment schemes accounted for the most frequently reported complaints. Americans 60 years and older reported approximately $7.7 billion in losses, up 37 percent from 2024.
Additionally, the IC3 said it received approximately 453,000 cyber-enabled fraud complaints, with reported losses exceeding $17.7 billion. Investment fraud remains the primary driver, accounting for nearly half of all scam-related losses.
For the first time in its nearly 25-year history, the IC3 report featured a section on AI, which accounted for 22,364 complaints in 2025, costing Americans nearly $893 million. Scammers rely on pressure techniques to defraud Americans while deploying fake social profiles, voice clones, identification documents and believable videos depicting public figures or loved ones.
Americans who submitted complaints involving cryptocurrency reported the highest losses, with 181,565 complaints totaling more than $11 billion. In 2024, the FBI launched “Operation Level Up,” a proactive initiative to identify and notify people who are currently falling victim to cryptocurrency investment fraud. Since its inception, the initiative has surpassed 8,000 total victims notified and reduced losses by more than $500 million.
In 2026, the FBI followed up with the launch of “Operation Winter SHIELD,” highlighting concrete steps organizations can take to bolster their digital security. Costly tactics used by scammers to look out for also include compromised corporate emails, tech support fraud and personal data breaches.