The Maine Bureau of Insurance announced on March 31 that its regulatory and review processes in 2025 saved Maine consumers a total of roughly $5.8 million in insurance costs throughout 2025. An additional $4.5 million was returned through investigations into customer complaints.
“Every day, our staff helps Mainers navigate insurance questions and concerns,” Superintendent Bob Carey said in a release. “We carefully review proposed rate increases to ensure they are justified, helping keep coverage fair and affordable for Maine people and businesses.”
The bureau approved auto insurance rate changes that kept overall premiums flat in 2025, benefiting more than 900,000 policyholders.
According to the National Association of Insurance Commissioners, Maine drivers paid an average annual premium of $926 based on 2023 data – the lowest in the nation. The national average was $1,438, about 55 percent higher. The Bureau estimates its review process prevented nearly $2 million in additional auto insurance costs this year.
In the homeowners insurance market, approved rate changes resulted in an average increase of 2.9 percent in 2025, affecting about 340,000 policyholders. The Bureau’s review process – including rejecting or modifying some proposed increases – saved homeowners an estimated $3.8 million.
Additionally, in 2025, efforts by the bureau to resolve issues such as denied claims, underpayments, and incorrect charges resulted in more than $4.5 million returned to Maine residents and businesses.
The bureau’s consumer health care division handled 3,125 inquiries and investigated 324 complaints, recovering about $1.5 million. Lastly, the bureau’s property and casualty division responded to 4,145 inquiries and investigated 290 complaints, recovering more than $3 million.