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The Legal Description > Forms > Evolving Lender Relationships 2022 webinar

Evolving Lender Relationships 2022 webinar

Complimentary Webinar

Original Air Date: November 16, 2022

Join Wells Fargo and Amrock for the latest edition of Evolving Lender Relationships. Each year we bring you the most up to date guidance on what mortgage lenders expect from their title partners. Learn the technical capabilities they are expecting of their industry partners, their communication preferences and what consumers want during closings. Don’t miss this opportunity to get a step ahead of the competition and be the partner mortgage lenders rely on.

Together they discuss:

  • The lifecycle of the transaction
  • Security and avoiding fraud
  • Providing a seamless customer experience
  • Improvements in communication
  • The importance of returning to the basics
  • The digital ecosystem

Thank you to Qualia for sponsoring this complimentary webinar.

 

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Featured Instructors Moderator

Becky Nilsen
Vice President, Title and Settlement Services
Amrock

Becky Nilsen is the Vice President of Title and Settlement Services at Amrock, where she leads the teams that are responsible for delivering exceptional client service and a seamless closing experience. Since joining Amrock in 2009, Becky has held numerous roles, expertly leading teams in closing, post-closing and funding.

Her dedication and commitment to the Title and Settlement industry has made Becky a relied upon expert for multiple facets of our industry including eclosing, signing agent management, lender services, and operational leadership. In addition to her role as Vice President, she serves on the American Land Title Association (ALTA) Digital Closing Work Group Committee.

Outside the office, Becky cherishes family time with her husband, son and dog.

Kate Steineman
Senior Vice President - Business Execution Senior Manager, Home Lending Operations, Retail Operations Support Team
Wells Fargo Home Lending

Kate Steineman is Senior Vice President, Business Execution Senior Manager within the Title and Closing Operations team at Wells Fargo Home Lending. Her current teams have responsibilities within the title and settlement space; from the relationships with title underwriters, to managing title and settlement agent performance, title and settlement strategy, and managing the internal database of those agents who close Wells Fargo Retail transactions. She is also accountable for the team that supports strategic initiatives, procedure and process updates for Home Lending Operations. She has been with Wells Fargo for 24 years and has held positions in Sales, Sales Management, Vendor Management, Implementation, Risk, Customer Excellence, and her current role.

 

Jamie Kump
Director of High Growth Accounts, Enterprise Sales
Qualia

Jamie Kump is the Director of High Growth Accounts, Enterprise Sales at Qualia, where she is a strategic partner for technology enabled real estate companies looking for ways to bridge the gaps between their title, escrow, and mortgage operations. Jamie leverages her years of industry experience by helping these companies vertically integrate their real estate operations while elevating the consumer experience. Prior to Qualia, Jamie held roles at QuinStreet and Apio. Jamie graduated cum laude from California Polytechnic State University.

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