Lock it down: Protecting non-public, personal information

In spite of burgeoning identity theft, consumers are often required to provide non-public personal information (NPI) to transact a deal. And they have a reasonable expectation that the information they are sharing will be protected and not used in an unauthorized manner. In no situation is this expectation higher than during the purchase of a home. Lenders are held to high standards when conducting their role in the mortgage lending process, and they expect the third-party title agents and attorneys conducting the real estate closings to take just as much care with their consumers’ information as they do. During a recent webinar, Todd Hougaard, director of sales, GreenFolders, and Michael Volin, senior counsel, deputy ethics and compliance officer, Title Resource Group, shared several tips for protecting this valuable information.