The Consumer Financial Protection Bureau’s (CFPB) new and proposed regulations have everyone in a tizzy — including notary signing agents whose roles and obligations are changing in the face of compliance concerns — and at the National Notary Association’s (NNA) annual conference June 1 to 4 in Phoenix, notaries got a first-hand account of what’s really happening in the real estate and financial service industries.
During a session titled “How Regulation and Compliance Affect Signing Agents,” a panel educated notary signing agents on the changes lenders and title companies are making to comply with new federal regulations. The panel, moderated by Chris Sturdivant, director of business development for the NNA, included Ryan Flaherty, vice president of Closing Agent Vendor Management for ServiceLink, a Black Knight company; Sally Freudenberg, vice president and business systems consultant for Wells Fargo Home and Consumer Finance Group; Shawn Murphy, executive vice president of ValuAmerica; Jim Sloan, vice president of Vendor Management for JPMorgan Chase; and Sam Zaki, senior vice president of National Accounts for First American Mortgage Services.